Manpower Outsourcing Provider in IndonesiaPT. Sigma Solusi Servis
Sigma supplies outsourced workforce—recruited, managed, and placed at your location—with regulatory compliance and daily supervision.
What is Manpower Outsourcing?
Manpower outsourcing is a model where a workforce provider (like Sigma) takes responsibility for recruitment, employment contracts, payroll, BPJS administration, and supervision of workers placed at the client’s site. Legal relationship: workers are Sigma employees, not the client’s—so the client is freed from direct employment risk while still getting workforce matched to operational needs.
Since Permenaker No. 7 of 2026, outsourcing scope in Indonesia is limited to six support categories: cleaning, catering, security, employee transportation, general operational support, and mining-sector support. Sigma operates fully within the regulated scope.
Sigma Manpower Service Models
Professional Employer Organization (PEO)
Sigma manages the entire employment lifecycle—recruitment, contracts, payroll, BPJS, offboarding. Client focuses on work direction; Sigma handles full administration. Best for companies scaling headcount without expanding internal HR.
Contract & Permanent Staffing
Placement on contract (PKWT) or permanent (PKWTT) basis. Best for short-term project roles or long-term positions.
Mass Recruitment Solutions
Recruit tens to hundreds of workers quickly for new branch openings, area expansions, or seasonal ramp-up. Sigma recruiters handle sourcing, screening, and coordinated deployment.
Man Power Supply on Demand
Temporary workforce for short-term operational surges—events, peak seasons, urgent needs. Deployment within 7–14 working days.
Industries We Serve
- Retail & FMCG — cashiers, store crew, area supervisors
- F&B & Restaurants — baristas, kitchen crew, servers, store supervisors
- ISP & Telecommunications — installation technicians, field customer service, sales
- Technology & Digital — customer service, operations, sales executives
- Multifinance & Banking — collectors, telesales, operational support
- Logistics & Distribution — drivers, warehouse, distribution operations
- Manufacturing — production operators, QC, line supervisors
- Plantation & Agribusiness — administration, field supervision
Geographic Coverage
Sigma delivers manpower outsourcing with real execution coverage in Jabodetabek (Jakarta HQ), Surabaya & East Java, Bandung & West Java, and Medan & North Sumatra. For cities outside these four metros, capacity is evaluated case by case.
How the Engagement Works
- 01
Needs clarification
Initial discussion: headcount, role types, locations, SLAs, and budget. Sigma maps your needs concretely.
- 02
Proposal & contract
Proposal with transparent cost components—base wage, BPJS, THR, management fee—delivered in 5 working days. Contract signed once agreed.
- 03
Recruitment & screening
Sigma runs sourcing, screening, interviews, and background checks. You may shortlist before deployment.
- 04
Onboarding & deployment
Workers are onboarded—initial training, safety induction, complete documentation—then deployed. Timeline: 7–14 working days for standard roles.
- 05
Supervision & ongoing management
Sigma coordinators handle daily supervision, monthly payroll, BPJS, performance evaluation, and escalations. You get a real-time dashboard.
Why Sigma for Manpower Outsourcing
- 11+ years as an Indonesian manpower provider since 2015
- Full compliance with Permenaker 7/2026 and current labour regulations
- Documented processes: recruitment SOPs, payroll, BPJS, supervision
- Digital platform for time & attendance with real-time client access
- Coverage across 4 metros: Jabodetabek, Surabaya, Bandung, Medan
- Cross-industry clients: retail, F&B, ISP, technology, multifinance
How Much Does Manpower Outsourcing Cost?
Rates follow the UMP/UMK at the placement location. Total cost per head typically lands at 1.35–1.55× base wage—including BPJS Ketenagakerjaan & Kesehatan (10–11%), THR (1/12 monthly allocation), severance reserve (5–8% per PP 35/2021), and management fee (8–18%). Use our calculator for a quick estimate.
Open the Cost CalculatorManpower Outsourcing FAQ
With manpower outsourcing, workers are Sigma employees (not the client’s)—so Sigma carries employment administration, BPJS, payroll, and termination risk. With direct hiring, you employ directly and carry the full administration. Outsourcing fits non-core support roles; direct hiring fits strategic core roles.
Ready to start manpower outsourcing with Sigma?
A free 30-minute consultation. Transparent proposal within 5 working days. No commitment.
Free Consultation